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Privacy Policy

Introduction

Last modified: 05/24/18 For the General Data Protection Regulation (GDPR)

Turtles Style respects your privacy. We will never rent or sell your personal information to any third party for marketing purposes.

But we do need to use some of your information for other purposes, and we created this Privacy Policy to make sure you’re aware of what information we use and to help you understand how and why we use this information. We also want to be clear that by using this website you are consenting to our collection, storage and use of your information as set out in this Privacy Policy.

We may need to update our Privacy Policy from time to time to reflect our changing business practices. We will publish any modified or updated versions on our website. This version was published on May 24th, 2018.

The kinds of personal information we collect

To provide you with the Turtles Style service we need certain personal information. We need you to provide a username and email address for us to give you access to some parts of our website. You may also choose to provide additional personal information, including as part of your public profile or journal, such as your full name, age and date of birth, location or biography. Depending on the services you use, we may also need you to provide other personal information, such as your contact details, billing and payment information, tax status, and physical shipping address. We also collect the content and details of messages you send or receive via our Turtles Style Mail service.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

As a practice, we do not ask you to provide us with certain sensitive personal information — that is, information about your race, ethnicity, politics, religious or philosophical beliefs, sexual preferences, health, or similar information. If you share or post this information, for example by mentioning it on your public profile or journal, or including it in the artistic works you upload, we will collect it in the sense that this information will be saved on our servers and may become stored in our databases. We will treat this sensitive information carefully, in the same way we treat all personal information we collect.

We primarily collect information through our website, including through sign-up forms, surveys and transaction databases. We occasionally collect information in person during research sessions. We also collect information when you contact us, including through email or our Facebook page, and through search advertisements.

When you choose to connect your social media account to your profile, we collect personal information from that social media website. For example, when you connect your Facebook account, we may collect the personal information you have made publicly available in Facebook, such as your name, profile picture, cover photo, username, gender, friend networks, age range, locale, friend list, and any other information you have made public. We may also obtain other non-public information from the social network website with your permission.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

Cookies

Furthermore Read Cookies Policy

To better understand how our visitors use our service and to help us provide a better experience, we may collect and store information either directly in log files and cookies, or via third party vendors, including Google, Facebook and Crazy Egg, that use web tracking technologies, including cookies and web beacons. This information may include pages that you have visited, your IP address, browser type and your operating system. You can choose to disable cookies, but please remember this may mean that parts of the website may not function correctly.

We use third party vendors to display relevant ads for Turtles Style or provide Turtles Style product recommendations at locations away from our website on the Internet. Some of these vendors, including Google and Facebook, use cookies to display ads or provide Turtles Style product recommendations based on your previous visits to the Turtles Style site. You can opt out of the use of your information for online behavioral advertising by NAI member companies by visiting the Network Advertising Initiative opt-out page. You may also click here to opt out of having your data used for online behavioral advertising by Digital Advertising Alliance (DAA) member companies.

The third-party vendors we work with may collect information about your online activities over time and on other websites or applications.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How we use your personal information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We generally collect and use your personal information for the purposes for which it was collected, like your username and email address to provide access to certain functions on our website, your banking and payment information to process orders and payments, and information about your use of Turtles Style to improve our website and for internal business purposes.

We may use some of your personal information for market research and marketing activities. We may send you promotional messages and useful information about Turtles Style, and these messages may be personalized based on your use of Turtles Style and other personal information you have provided to us. For example, we may let you know about interesting new designs based on your purchase history.

You can always opt out from receiving these types of messages in your account settings or via the unsubscribe link in marketing emails. You may still receive administrative messages from us.

How we disclose your personal information

We may share your personal information with third party service providers, including manufacturers and printers, shipping and logistics companies, banks and payment processing companies, email and web service providers, data storage providers and market research firms.

We disclose personal information to service providers located in the United States, Australia and the United Kingdom. As we ship into over 100 countries, we may disclose personal information to our shipping partners and service providers in other countries as well.

We may share information with governmental agencies or other companies assisting us to prevent or investigate illegal activity. If we believe in good faith that it is necessary to do so, we may also share information to respond to legal process (e.g., a court order or subpoena) to protect our property and legal rights and those of our users or if otherwise required by law. We may also disclose or otherwise transfer personal information to an acquirer, successor, or assignee of all or part of our business, including as a part of any merger, acquisition, sale, or bankruptcy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

How we keep your information secure

While we take reasonable steps to keep your information secure, no security system is impenetrable and, due to the inherent nature of the Internet, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise, will be absolutely safe from unauthorized access by others. Your payments are handled over an encrypted connection or via a secure third-party processor. Access to personal information on our databases is restricted to authorized staff. As appropriate, we require our service providers with access to personal information to sign agreements that require them to take steps to protect the information.

If you require help with using the Turtles Style service, our support team may ask you to confirm some of your private information, such as your name, delivery address, or other relevant identifying information. Turtles Style will never email you directly and ask for these details unless you have requested help or support.

International Transfers

Our services are hosted in the United States. If you choose to use the services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your information outside of those regions to the United States for storage and processing. By providing your information, you consent to any transfer and processing in accordance with the policy.

Children’s privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.

 

Third-party services

The site may contain features or links to websites and services provided by third parties, such as social media networks. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through our site. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the site. We encourage you to learn about the third parties’ privacy and security policies before providing them with information.

BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads


Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

How you can access or correct your personal information or make a complaint

If you have any complaints, comments or questions about the way we collect and use your personal information, or if you would like to access or correct your personal information, please just tell us. You can also access and update some of your personal information by accessing your profile settings.

CONTACT US

Turtles Style

11923 NE Sumner St
STE 772652
Portland, Oregon, 97220, USA
Tel: 503-854-6527
Email: support@turtlesstyle.com